Warranty Policy

Official Manufacturer Warranty

All mobile phones sold by Leopard Mobile come with official manufacturer warranty through authorized service centers in Sri Lanka.

What's Covered

• Manufacturing defects
• Hardware malfunctions under normal use
• Battery defects (if capacity drops below 80% within warranty)
• Software issues related to firmware

What's Not Covered

• Physical damage (drops, cracks, water damage)
• Unauthorized modifications or rooting
• Damage from third-party accessories
• Normal wear and tear (scratches, fading)
• Devices without valid purchase proof

7-Day Return Policy

We offer a 7-day return policy from the date of delivery. To be eligible:

• Product must be in original condition with all accessories
• Original packaging must be intact
• Screen protectors and cases are non-returnable once opened
• Contact us within 7 days of receiving your order

How to Claim Warranty

1. 1Contact us with your order number and issue description
2. 2Our team will assess and provide instructions
3. 3Bring/send the device to our store or service center
4. 4Repair or replacement will be processed within 7-14 days